Help › Bank payments

Duplicates and overlapping statements

Every payment gets a fingerprint (date, amount, direction, reference or memo). Uploading the same file again, or two exports that overlap, imports each payment once; the rest are counted as duplicates. Two identical payments in the same file (two siblings paying the same day) are kept as two.

When the AI named the payer or a reference, the same payer, day and amount coming from a different upload is also treated as the same payment.

The Uploads page lists every file with what was imported, duplicates and skipped rows.

Original files

Originals are stored encrypted, outside the website.

• Download original gets the file back exactly as you uploaded it (Staff, Admins and Owners; never Viewers). Each download is recorded in the access log ("downloaded original file chase_oct.pdf").
• Delete original removes it at any time; the imported payments stay.
• To keep no originals at all, an Admin or Owner can tick Delete original files right after each import in Settings. Originals can then no longer be downloaded.